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Customer TestimonialsBelow are some comments we have received from our customers. If you would like to voice your opinion about any of our products, drop an e-mail to Testimonials@spbu.com. We would love to hear from you! Dear Spare Backup, I am happy to tell you about my experience with your new Lifeline Support from Spare Backup. It truly is a lifeline! Customer Care was excellent and helped me recover my data by going above and beyond the call. Dear Spare Backup, I wanted to take this opportunity to advise you of an instance of the very best customer service that I have been fortunate to encounter. I am the managing partner in a service based business in Chicago. About 6 weeks ago our company computer, containing all of our most valuable business data, became infected with a major virus which required us to wipe clean our hard drive and reinstall the original operating system. We discussed this issue with the hardware manufacturer, who advised us to contact Spare Backup. We were fortunate to talk to Customer Care who went out of their way to help a very computer illiterate businessman to park all of our important data on your servers and then, in spite of many interim problems, eventually to recover our data and get our PC's operation up and running again. Our company has become a convinced and committed customer of Spare Backup and I have recommended your service to all of my friends and business associates. I cannot praise Spare Backup's Customer Care's helpful assistance and guidance throughout what could have been a business disaster, too highly. You are fortunate to have such talented and personable individual's on your staff. With thanks and warm regards, Dear Spare Backup, In this day of so much internet fraud, it is refreshing to know of an internet service actually working. I subscribed to Spare Backup as a skeptic, hearing of other people using "backup" services and not being able to easily retrieve backed up data or not being able to retrieve the data at all. I am very sloppy at backing up my system and "Spare Backup" offered to back up at my selected times and dates. I thought, "What have I got to lose". The trial was free, so I subscribed. Low and behold, our small business database was corrupted and not usable. I called our software provider and spent several hours trying to resolve the issue with no luck. The technician assisting me asked if I had a backup. Of course, I asked my secretary when the last time was that she backed up the data base and it had been months prior. I never even thought of "Spare Backup". I should have since daily I close the confirmation window that my data was backed up. My secretary reminded me of "Spare Backup". The first thing I did was took a sigh of relief and then thought, "THIS DATA IS GOING TO BE A REAL PAIN TO RETRIEVE, IF I CAN RETRIEVE IT AT ALL". I Thought, I have nothing to lose but gain my database, so I clicked on my "Spare Backup" icon (which was automatically created on the down load), clicked on the "Restore" button, found my database on the list and within minutes, the office database was up and running as normal. This is without a doubt the easiest way of backing up. From the installation to the backup, to retrieving of data, nothing could be easier or more reliable than "Spare Backup". Sincerely, Dear Spare Backup, The software system, Spare Backup is incredibly helpful and secure, a necessity for the serious as well as casual computer user. The system allows a generous amount of storage online, for 256bit encrypted backups. If a user ever loses his data, it's available on Spare Backup servers for restore. The support and development team at SpareBackup has been nothing but friendly and helpful to me.They are prompt and accurate. Spare Backup offers reports that inform the user how the last backup went and what was backed up and when. I cannot recommend this online backup system more highly! Sincerely, General Information: info@sparebackup.com |